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When reviewing and assessing Dazzlehand Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. Considering player complaints is integral to our casino review process as they offer a comprehensive view of the issues experienced by players and the casinos’ attitude in resolving these problems. Each casino’s Safety Index is calculated after carefully considering all complaints received by our Complaint Resolution Center, as well as complaints gathered through other channels.
The culinary team is ready to prepare a variety of dishes and your waiter is happy to advise you on a nice matching wine. After your first login, visit the promotion page to opt into the welcome bonus before making a qualifying deposit. Ensure your deposit method is eligible so the bonus, which can include a match bonus up to €1,000, free spins, or a no-deposit token, is credited automatically to your bonus wallet. Our team outlines practical steps to sign in, create an account, pass verification, and secure the welcome offer. Discuss anything related to Dazzlehand Casino with other players, share your opinion, or get answers to your questions.

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Today I got an email from Lapilanders-casino because I asked a document of my self-exclusion there. They send me a copy of it and there was told that I have made a self-exclusion with Lapilanders-casino only, there was not mentioned that it would be to all L. So Dazzlehand casino has did wrong because they just blocked my account and did not let me to do withdrawal of 27000€ I won there. If you forget your password, use the recovery link on the login page to reset it securely.

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The Complaints Team attempted to engage the casino for clarification and resolution but received no response. Consequently, the complaint was marked as « unresolved, » and the player was advised to seek Dazzlehand Casino assistance from alternative dispute resolution services and the Malta Gaming Authority for further support. The player from Finland faced ongoing difficulties with withdrawal at the casino, which had canceled multiple requests citing KYC regulations despite the player having submitted various required documents. The player felt mistreated, suspecting the casino’s practices were a deliberate attempt to avoid payouts. They expressed distress over the situation and sought assistance to retrieve their funds.

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It offers a favourable welcome package, daily rewards, and other bonuses to boost your gameplay.
At Casino Guru, users can rate and review online casinos by sharing their unique experiences, opinions, and feedback.
The player from Finland had deposited €50 using rapid transfer but encountered issues when the casino blocked his account.
I will send you an email via Kubo’s email, which shows that my self-exclusion request only applied to Lapilanders casino, not other LCS limited casinos.
During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are.
Browse all bonuses offered by Dazzlehand Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Lotto and bingo rooms provide scheduled play with straightforward ticket mechanics. We regularly launch seasonal specials, slot tournaments, and surprise bonuses to keep things fresh. Make sure to check our promotions page often so you never miss out on a deal that could boost your balance or extend your gameplay. Stay tuned — below, we’ll dive into our latest promotions, our diverse game library, trusted payment options, and our feature-packed mobile app that lets you take the thrill on the go. UK players will love the trusted environment at Moana UK with licensed support and regional offers. Dazzlehand Casino has acknowledged their mistake and refunded your deposit.
I will send you an email via Kubo’s email, which shows that my self-exclusion request only applied to Lapilanders casino, not other LCS limited casinos. After the initial sign-in, we review the promotion page and opt in before depositing. We ensure the deposit method qualifies to credit the offer automatically. Once approved, account limits and withdrawals operate without interruption.

Player complaints about Dazzlehand Casino

At Dazzlehand Casino, we know that fast, secure, and hassle-free transactions are the backbone of a top-quality online gaming experience. That’s why we’ve partnered with a wide array of trusted payment providers to give you complete flexibility and peace of mind when managing your funds. The player from Austria filed a formal complaint against Casino DazzleHand for misusing Merchant Category Codes, which allowed deposits despite an active gambling block on his card. He requested a refund of €250 after the casino denied his request without justification, and he expressed concerns over transparency and regulatory compliance in their payment processes.

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Dazzlehand Casino has acknowledged their mistake and refunded your deposit.
The player from Finland faced ongoing difficulties with withdrawal at the casino, which had canceled multiple requests citing KYC regulations despite the player having submitted various required documents.
The player from Finland had won €27,000 but faced withdrawal issues after her request was rejected due to self-exclusion at sister casinos, despite being allowed to register and deposit.
We regularly launch seasonal specials, slot tournaments, and surprise bonuses to keep things fresh.
The project is released with the MGA licence which indicates the highest quality and reliability of the brand.
This casino has a very high value of denied payouts in player complaints with respect to its size.

The player from Finland had made a withdrawal on January 4, 2025, and submitted all necessary documents that were approved on the same day. However, as of January 15, despite multiple inquiries, the withdrawal had not been deposited into his account. The complaint was ultimately rejected due to the player’s failure to respond to the Complaints Team’s messages and questions, which had prevented further investigation.

We then proceed to optional limits and security settings before depositing. Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling. Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Dazzlehand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
The player from Sweden had requested a withdrawal prior to submitting this complaint. The issue was resolved as the complaint was rejected at the player’s request after he had expressed dissatisfaction with the casino’s strict rules regarding bonuses and account closure. We acknowledged the player’s decision and were available for future assistance if needed. As part of our casino review process, our expert team gathers data regarding customer support options and available languages.
We uncovered some rules or clauses we did not like and we consider the T&Cs to be unfair. Unfair or predatory rules could be exploited in order to avoid paying out the players’ winnings to them. Seeing as we have found some serious issues regarding the fairness of this casino’s T&Cs, we encourage you to look for a different casino with fairer T&Cs, or to at least proceed with caution.
Infinite Blackjack tables simplify seat availability while retaining standard options such as Perfect Pairs. Studio camera work, dealer clarity, and bet-time windows support stable round flow across sessions. For structured wagering, we prefer classic roulette and baccarat streams over game-show volatility. DazzleHamd Casino requires a three-time rollover of the deposited funds before withdrawing money, which is rather high compared to other casinos’ requirements. Also, note that the casino will charge a €5 monthly administrative fee if the player’s account is considered dormant (inactive for 12 consecutive months).